Effective date: October 1, 2026
This Privacy Policy explains how KDX Group LLC ("KDX Group", "we") collects, uses and protects personal information when you use our services or this website.
1. Information we collect
- Shipment information: sender and recipient names, addresses, phone numbers, email addresses, contents and value of shipments.
- Contact and quote requests: the information you enter in our forms.
- Payment information: payments are processed by our payment partner. We receive confirmation of payment and limited details (such as the last four digits of the card); we do not store full card numbers.
- Technical data: basic server logs (IP address, browser type, pages requested) used for security and troubleshooting.
2. How we use it
- To transport and deliver shipments and keep you informed of their status.
- To prepare customs declarations, as required by law.
- To issue invoices, collect payments and handle refunds or disputes.
- To answer your requests and send quotes.
- To comply with legal obligations and prevent fraud.
3. Sharing
We share personal information only as needed to provide our services: with customs authorities, carriers and delivery partners involved in your shipment, our payment partner, and IT service providers. We do not sell personal information.
4. Retention
We keep shipment and invoice records for as long as required by customs, tax and accounting laws, and other data only as long as needed for the purposes above.
5. Your rights
Depending on where you live, you may have the right to access, correct or delete your personal information, or to object to certain uses. To make a request, contact us at [email protected].
6. Cookies
This website uses only the technical storage needed for it to function. We do not use advertising cookies.
7. Security
We use encrypted connections (HTTPS) and restrict access to personal information to the people who need it to provide our services.
Contact
KDX Group LLC
1209 Mountain Road Pl NE, Ste H, Albuquerque, NM 87110, USA
Email: [email protected]